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“Gino, thank you again for your attentiveness to details with watches. You know your trade very well and it’s a pleasure to do business with you. Thank you for sharing some of your beautiful inventory.”
10AM - 6PM
2338 U.S. Hwy 19 Suite 101, Holiday
Watches
“I don’t usually take the time to leave reviews, but Stephon, Irvin and Nate absolutely earned every bit of this one.
From the moment I walked into the shop they treated me with an incredible level of professionalism, respect, and genuine kindness. They took the time to answer every single question I had without ever making me feel rushed or pressured. It was obvious they truly cared about making sure I understood everything and felt comfortable throughout my visit.
Even though I ultimately decided not to purchase anything, that didn’t change the way they treated me. Instead of simply sending me on my way, they went above and beyond by polishing my jewelry completely free of charge as a gesture of goodwill. That level of customer service is almost impossible to find these days and speaks volumes about their character and commitment to the people they help.
What impressed me even more was what happened afterward. When I came back to pick up my jewelry, I accidentally dropped the pendant. Before I even realized it was missing, they immediately contacted me to make sure I came back and got it. That kind of honesty, attention to detail, and integrity is rare, and it showed they genuinely cared about doing the right thing rather than taking the easy route.
Stephon, Irvin and Nate are outstanding representatives of the store. Their professionalism, patience, honesty, and dedication to exceptional customer service turned what could have been an ordinary visit into an unforgettable experience. Employees like these are the reason customers keep coming back. If every business had people like Stephon and Nate& Irvin , the standard for customer service would be on a completely different level.
Thank you both for treating me with such respect and for going so far above and beyond. You made a lasting impression, and I’ll gladly recommend you guys to anyone because of the experience you provided.”
9:30AM - 6:30PM
5335 Ehrlich Rd, Tampa
Watches
“Very kind, knowledgeable, and efficient. They repaired my ring quickly and with great care. This is the second time I’ve trusted them with my jewelry—including treasured family heirlooms—and they’ve done an excellent job each time. Wonderful business, and I highly recommend them!”
“I only trust this Jewelry store with my jewelry. I brought my ring in that was heavily damaged, missing stones and all scratched up. He fixed it and made it look absolutely beautiful and brand new again. Thank you so much :)
I highly recommend this jewelry store and sonny.”
11AM - 7PM
8021 Citrus Park Town Center Mall, Tampa
Watches
“Great service and quality. I chose this for our wedding ring because they offer included jewelry cleanings and inspections. They even threw in a laptop which surprised me.”
“TD was extremely helpful and was able to find me exactly what I was looking for my twin boys 21st birthday. I went to about 6 other jewelry stores before -so I shopped prices and this one had the best deals! I will be back in the future.”
“Best Jeweler in all of Pasco! They sell beautiful Swiss made watches with saphire crystal at affordable prices with unlimited service. I absolutely love this piece that they sold me!
They are a pleasure to talk to and know their stuff. I learn something new every time I visit the shop. Plus they have an adorable dog that just sits back and smiles at the customers. I highly recommend you go here for your jewelry needs; our family has been going here for over 12 years now and we have never had any issues.”
“Gave this place a shot at a battery swap and they did it right away and only charged $15. Not sure if it’s the same for most watches but I thought that was very reasonable for my Festina. This is my new watch repair spot from now on. Nice owner, family owned for 53 years. Pretty cool!”
“I have purchased over a dozen Rolex watches from this establishment. Spending well over 200,000.00. Never once have I had an issue with these people. Honest prompt and willing to do whatever it takes to satisfy me as a customer. I have read some of these other complaints below. All I can say is as a customer I find hard to believe ! I have spoken with a lady named Ona, she has been nothing but professional, and honest with me. I wouldn’t go anywhere else but here.”
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“Went in on a Saturday afternoon to get one of my rings resized and was quoted a reasonable price and turnaround time of 5 days. I got a call 2 days later that my ring was ready. It fits perfectly and looks amazing after being cleaned. Will definitely be a returning customer.”