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“Friendly staff, efficient store for Amazon drop offs. It will under 5mins time for returns if all is in order. This is my preferred store for returns because of how easy and quick the service is. There’s never a line and if there is the staff usually makes sure to move it along quite fast.”
“I love this UPS store! Every employee is always so welcoming. Today, Alex was exceptional in helping me. He gave me a suggestion, so I wouldn’t have to return home. Excellent store!!!!”
“Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out faster than expected! Definitely will be returning in the future.”
“The Manager, Jimmy, along with his associate, Kevin, and the rest of the team, consistently demonstrate exceptional professionalism. This has resulted in my most favorable experience at a UPS store.”
“I had an excellent experience thanks to Yoselin! She was incredibly helpful, friendly, and professional throughout my visit. Whether it was assisting with shipping, answering questions, or ensuring everything was done quickly and efficiently, she went above and beyond to provide outstanding customer service.
It’s clear that Yoselin truly cares about her customers and takes pride in her work. I highly recommend this UPS location, and if you’re lucky enough to be assisted by Yoselin, you’re in great hands! Thank you for making my visit so smooth and stress-free!”
“Fast attention. Organized. It works well. Many people arrive and leave. But the attention is fast. Good parking and there are several establishments in this shopping mall that help make the experience mixed and meaningful for any family.”
“My first time visiting this UPS store and the best experience I have had by far! I was attended by Jose, who truly embodies the characteristics of a star employee. He assisted me with a large return, and was attentive and caring throughout the process. He is an admirable worker that truly enjoys helping others and making connections. During the time he serviced me, he greeted multiple customers whom I could tell he had built rapport with. Overall, great experience and an even better interaction with the top employee, Jose!”
“I have had an account with MAIL HUB for 4+ years. They are extremely helpful and attentive to all my needs. I spend a great deal of time in Costa Rica, and they have been an invaluable part of my team.”
“I have to give huge compliments to Luis and Jason. They went so far above and beyond to help my sister and myself.
On Friday, I went there to ship a package to my sister, and as things happen, the delivery was having issues. Trying to get through to UPS Corporate was a nightmare, but after I called them, Jason and Luis were all over this and got the issue resolved very very quickly.
That type of customer service is very rarely seen. I know that people are often quick to complain, but in this case, they deserve all the compliments they can get.
Thank you Luis and Jason.”
“This UPS Store is always so helpful. Raul is very professional and goes above and behind to help. I recommend this store to anyone in the area. A major plus is that there is never any wait… the employees are fast and efficient.”
“The team of young men and ladies at this particular store are so professional, attentive to all my needs and don't think twice to offer me an excellent customer service.
I love this store they provide 100% satisfaction on services when visiting them! ??”
“Anita is the best. Very helpful and happy to assist in everything I needed. Earlier in the day I went to UPS store and the service was abysmal. No help and no solutions. No advice and simply told me it was not possible. Anita went above and beyond by configuring my package until it was safe to travel and met the proper standards. She was incredibly friendly the entire time and had solutions for literally every roadblock we encountered throughout the process. It’s obvious she knows her field very well and I strongly recommend her and the business.”
“Jarriel has amazing customer service! I wish I would’ve gotten the other young man’s name who was also attending us, but everyone there is great. They have patience and are eager to help!”
“Very satisfied and happy with the customer service provided by Daniel, Oreste, and Alex.
They all went above and beyond to help me and it is much appreciated. I literally take the extra drive just to come here because of their excellent customer service. Thanks!”
“The ease of using the UPS store, with multiple locations all over town, is my primary reason for coming here. it is very convenient to use their services for sending packages, returning Amazon purchases. Staff is pleasant and helpful.”
“(Translated by Google) Anyone who needs to do immigration paperwork or any other document. I recommend this place. They are very serious in their work and they are not abusive with prices.(Original)Toda persona que necesite hacer trámites migratorios o cualquier otro documento .les recomiendo este lugar.muy serios en su trabajo y no son abusivos con los precios.”
“Great place, great staff. I have now used them multiple times for many different things - including getting a Notary Stamp - they are a lot cheaper and faster than anyone around this area.”
“They are very friendly, professional and helpful. I had an issue with a package from another shipping company, they assisted me to have the package again all the way to Michigan safely.The boss and all the staff are awesome. I strongly recommend them!”
“This store has AMAZING staff! They are very efficient, knowledgeable, helpful and make sure to get customers in and out quickly. I hope that they are being properly recognized for the great service that they provide. I have read other positive reviews on here and I agree with them 100%. Keep up the good work!”
“I have been at this location several times to drop off packages for shipment. On my last visit, however, things turned sour, not with the UPS employees, but with the company that issued the QR code for return which wasn't working and when it finally was, it was only registering 1 of the 3 returns... The store manager was extremely calm, collected and professional (as well as the 2 other gentleman employees)
despite the fact I was very upset and not in my best mood being there almost an hour. That shows the kind of professionals that work at this location ????”
“This UPS rocks.
I've shipped a ton of tricky stuff, including heavy amps, weirdly shaped guitars, and sensitive nitro-finished guitars that get messed up just by looking at them funny.
Every time, the team at this store packages everything amazingly. My stuff basically shows up to its destination in better condition than when I sent it.
The best part, they're always super friendly, even when I'm being a helicopter customer by making silly requests to overprotect my gear.
I won't be going anywhere else to ship stuff out!”
“Office Edge is second to none. From the moment I stepped foot in my office, I knew I had chosen wisely in relocating my law office. The staff makes it a pleasure to come to work each day. They are smart, capable, polite, and always ready to lend a hand. The facilities are superb. I cannot say enough good things about Office Edge.”
“Gary was great in getting over to the Auction House, picking up my merchandise and going over every detail with me regarding protective packaging, insurance, delivery times, I really couldn't have asked for more. I highly recommend the Pack & Ship Center in Coral Gables. Gary and his team truly went the extra mile.”
“Excellent Managment Assistance. I made a mistake on a return package and the store went out of their way to help me to correct the issue.... This is very hard to see now in days. Big Thank you.”
“I have always gone to this UPS
store and have had excellent service. I was surprised to see the low qualification. My experience had been totally different.”
“The best customer service and great work ethic is why I been coming here for years never had no issues I visit this store every day I come here with my kids to drop of the packages and they make so comfortable for my kids to help my kids love coming here because how they are warm welcoming I 100% recommend this store they do about everything and they stand behind in everything the offer we need more stores like this I been coming here for so long that I feel like part of there team is how they make you feel”
“Super Fast Service with Smiles! Emailed, printed, scanned, emailed again in nano seconds.
Everyone If you have any printing, shipping, document needs this MailMart is where you want to come first. Efore waitibg in endless lines at the ABC companies.
Thank You MailMart Team!
Super Happy Miranda Customer”
“I drive from Brickell to this ups. The parking is perfect, the employees couldn’t be more helpful to me and best of all, you are in and out fast, well, as fast as my walker can get me;).”
“ADRIEN is the BEST! As a Mom 4000 miles away from my girl having someone care and help find a very important package was wonderful. He was so helpful. Thank you UPS for hiring such a GREAT employee.”
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“I recently visited the UPS Store, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, I was greeted with a warm welcome, and the staff were incredibly helpful and efficient. They assisted me with shipping a package and made the process completely stress-free.
The store is well-organized, and they offer a wide range of services beyond just shipping, including printing, copying, and mailbox rentals. It’s clear that customer satisfaction is their top priority, and they go above and beyond to ensure everything is handled smoothly.
I highly recommend this UPS Store for anyone looking for reliable, professional, and friendly service. I will definitely be returning for all my future shipping and business needs!”