The UPS Store #5471 in Miami is known for its friendly and professional staff who provide fast and efficient service. Customers appreciate the helpful employees who assist with packing, finding the right boxes, and reducing package size and weight. The team is dedicated and patient, often dealing with challenging situations and helping customers quickly while keeping the store clean. The store offers a range of services including shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers also value the knowledgeable staff, especially for specialized equipment like fingerprint machines. The store’s welcoming atmosphere and attentive service make it a top choice for shipping and printing needs. The staff’s hard work is sometimes challenged by minor issues like a beeping smoke detector, but overall, the store is highly recommended for its outstanding customer care and reliable service. Located in Publix Plaza, across Fiu, it is a trusted local business committed to helping customers efficiently.
Nicole was an amazing help even though I stopped by 5 minutes before close, she was very kind and patient with me!
May 2026
I came to return an item to Amazon. My email wasn't showing the qr code. Francis was of a great help by suggesting me to go to the app and he did everything else. It was fast and I was able to get my money back thanks to Francis. May the Lord bless him accordingly to his good heart.
August 2025
This store has AMAZING staff! They are very efficient, knowledgeable, helpful and make sure to get customers in and out quickly. I hope that they are being properly recognized for the great service that they provide. I have read other positive reviews on here and I agree with them 100%. Keep up the good work!