The AT&T Store in Venice is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention employees like Matteo and Romeo, highlighting their friendliness, patience, and ability to explain things clearly. Matteo is described as personable, tech-savvy, and customer-oriented, making customers feel comfortable and well taken care of. Romeo is also recognized for his efficiency and helpfulness, providing options and lowering bills with great care. The staff's professionalism and willingness to go above and beyond create a positive shopping experience. Customers appreciate the store's wide selection of devices, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless plans, including prepaid options with no annual contracts or credit checks, suitable for various needs. Many customers have switched to AT&T from other providers like Xfinity, finding the transition smooth and the service excellent. With nationwide AT&T 5G included at no extra cost on unlimited data plans, the Venice store provides reliable service and personalized assistance, making it a highly recommended location for device purchases and plan setup.
Robert and Zane were super helpful! They were very patient and very accommodating. They were able to get us exactly what we wanted and more! It was a 10/10 experience
September 2026
I came to the store and see Bobby. He helped us with all our issues. He took a lot of time to solve our problems and help us. Matteo manager reviewed our billing and found extra savings for us. Great customer services!!! Thank you sooo much!!’nn
September 2026
Bobby and Zane took great care of me!!! Let me tell you it was so easy to work with them and they took the time to ensure everything worked like it should with my new 18 Pro max iphone.
