The AT&T Store in Venice is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention employees like Matteo and Romeo, highlighting their friendliness, patience, and ability to explain things clearly. Matteo is described as personable, tech-savvy, and customer-oriented, making customers feel comfortable and well taken care of. Romeo is also recognized for his efficiency and helpfulness, providing options and lowering bills with great care. The staff's professionalism and willingness to go above and beyond create a positive shopping experience. Customers appreciate the store's wide selection of devices, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless plans, including prepaid options with no annual contracts or credit checks, suitable for various needs. Many customers have switched to AT&T from other providers like Xfinity, finding the transition smooth and the service excellent. With nationwide AT&T 5G included at no extra cost on unlimited data plans, the Venice store provides reliable service and personalized assistance, making it a highly recommended location for device purchases and plan setup.
Had the pleasure of being helped by Matteo this morning, he was extremely thorough and patient with me (as somebody who is not great with technology) and helped me get a new phone and change plans in a timely and professional manner. Highly recommend asking for Matteo if you stop in! Thank you so very much!
June 2026
Zane & Matteo were extremely helpful, professional, and friendly. Highly recommend.
June 2026
Best service providers around. Romeo is very professional and helped us out a lot. All love to Romeo if you need a good service provider go talk to Romeo
