Trustco Bank, established in 1902, is known for offering high-quality financial products and services at low costs. With 144 branch locations, including 53 in Florida, the bank emphasizes personal service, welcoming customers by name. Trustco provides a variety of deposit and loan options and ensures easy access to accounts via their website and mobile app. Customers appreciate the bank's friendly and professional staff, particularly highlighting the assistance of employees like Mark Cooper and Alyssa Orlikowski. They have been praised for their helpfulness, responsiveness, and expertise during processes such as mortgage applications and securing home equity lines of credit (HELOCs). Many clients express satisfaction with the hometown feel of the bank, noting how the team has positively impacted their financial situations, including reorganizing finances after challenging life events. Trustco Bank is also recognized for its competitive rates and has received a 5-star rating from BauerFinancial, making it a recommended choice for banking needs.
My wife and I just closed on our construction loan with Trustco and we are very happy how well the process went. Mark and Trustco are the best, he treated us like we have known each other for years; great place to come to to do our banking and homeownership needs. Triple AAA rating in my book.
October 2025
Alisa and Mark have been the best bankers I’ve worked with. They were professional, friendly, and made everything smooth and easy. Excellent service—I truly felt taken care of. Highly recommend this branch!
July 2025
We recently purchased a home using Trustco Bank, and Mark Cooper was instrumental in the whole successful mortgage process! He was friendly, professional, and so very helpful! Thanks again, Mark!
