Verizon provides exceptional service at its Venice store, where customers can meet their mobile, 5G home internet, and business needs. The store offers the convenience of online appointments and orders, with options for in-store pickup, free 2-day shipping, and same-day delivery when available. Customers consistently praise the staff for their friendly, knowledgeable, and efficient service. Mitch, the manager, is recognized for his dedication and ability to resolve issues effectively, helping customers find great promotions and upgrades. David, another representative, is commended for his quick assistance and capacity to handle multiple customers while ensuring everyone is satisfied. Louis also stands out for his commitment to helping customers when they face challenges with their accounts. Long-time customers appreciate the store's patient approach, with staff like Rich guiding them through various deals without any pressure. Overall, the Venice store exemplifies excellent customer service, making it a trusted choice for many families over the years.
This store rocks. Every staff member is knowledgeable and friendly. Larry is a phenomenonal resource!
April 2024
Unbelievably busy with all uneducated customers (including me) yet David and Mike has extraordinary patience with EVERYONE! Highly recommend this location!
March 2024
Mitch has helped me a couple times now and he is EXCELLENT and uniquely kind. He deserves a promotion. Great guy and thank you for formidable service.
