Florida Broadband - Internet Services is a highly regarded internet service provider in the local area. Based on the reviews, the company is known for its excellent customer service and technical support. Customers have praised the company's responsiveness, with one reviewer stating that they were "immediately responsive" when an urgent installation was needed. The technicians, such as Rick, Hose, Pablo, Gabriel, Matt, Ricky, and Daniel, have been commended for their professionalism, courtesy, and dedication to resolving issues. They have taken the time to thoroughly evaluate problems, explain solutions, and ensure that the customer is satisfied before leaving. The company's internet speed and reliability have also been highlighted as strengths. One reviewer noted that the "WiFi speed is very good," while another mentioned that the service is "really really great" after some initial troubleshooting. The company has also been praised for keeping customers informed during outages and providing estimated solution times. Overall, Florida Broadband - Internet Services seems to be a reliable and customer-focused provider, offering quality internet services to both rural and urban areas. Customers have expressed their gratitude for the company's efforts in resolving issues and ensuring a positive experience.
I have always had good service from FBB but it is much much better with the new router, speeds in the 120 to 170 range. Very Happy.
March 2024
I LOVE this company! I get to speak to a 4eal person when I call. If there is an 9utage, I am always kept well-informed via a message explaining the issue and giving an estimated solution time. I am in a rural area and don't have many choices for internet. This company has been a godsend.
November 2023
Installer Technicians Rick, Hose & Pablo had done an EXCELLENT JOB to relocate the Router from the dinning room area to my computer room, using the existing phone land line outlet; hence, no drilling of a hole was necessary. FB's WiFi speed is very good; I am very happy that I chose FB services! :)
