“Jared greeted me the min I walked into the store. After he finished up with his customer, he assisted me with my Samsung S23. He was kind and patient. I left a satisfied customer. Thanks, Jared for being my hero.”
“The five stars are for ELAINE. I went into the Verizon store after a I had my phone repaired at Apple. I was informed that Verizon would need to re-activate my phone and its new SIM card. After going in circles with Verizon customer service on my own, I went into the store and ELAINE was patient enough with me, even though I went into the store pretty upset about my predicament. Apparently business lines are handled differently than personal lines. You must receive a text to verify your identity, but if you are activating a line, how can you get a text??? Elaine called the corporate number and tried every avenue possible to get my line back on. I don't know what the rest of the staff in the store were up to (I was the first and at one point the only customer), but she stayed with me and made sure everything was ok. THANKS ELAINE. I hope you get a raise and whatever shifts your heart desires.”
“I would like to give a huge shoutout to Johnny at the AT&T store in Wellington, Florida (on State Road 441). He provided absolute top-tier customer service! Johnny was exceptionally patient, efficient, and knowledgeable, making sure everything was handled perfectly. AT&T is truly lucky to have someone as dedicated as Johnny on their team!”