Goodyear Auto Service Centers are full-service tire and automotive repair stores owned and operated by the Goodyear Tire & Rubber Company. Customers have shared mixed experiences with the service, with some praising the helpful and knowledgeable staff, while others have faced issues with overcharging and unresolved repairs. Many customers commend the staff, particularly Scott and Elaba, for their patience, honesty, and commitment to customer satisfaction. One customer described their experience as feeling like a "second home," highlighting the personalized and accommodating service they received over the years. Another customer praised Scott for quickly diagnosing and resolving a last-minute issue, preventing a potentially larger problem before a long trip. However, some customers have reported frustrating experiences, such as being overcharged for repairs that did not fix the underlying issue. One customer felt taken advantage of as a longtime customer and had to escalate the matter to Goodyear's corporate office. Nonetheless, the company was able to resolve the issue through the outstanding support of a different Goodyear location and staff member. Overall, Goodyear Auto Service Centers appear to provide a mixed bag of experiences, with the quality of service and customer satisfaction largely dependent on the individual staff members and their ability to address customer concerns effectively.
Scott is the MAN!!!! He helped me out with my tire and got it set in less than 10 minutes give this man a FREAKING RAISE!!!!👍👍 When he answered the phone he answered all of my questions in a way that was very easy to understand. He has a great heart and mind and puts them to great use! Thankyou again Scott!
June 2025
I have been there twice and have had a great experience, Scott has helped me with everything i needed and had patience explaining everything to me. Will definitely recommend and will definitely be coming back. Thank you Scott for your help & service.
June 2025
I love this place. It’s like my second home. Scott and Elaba are wonderful and my mechanic which unfortunately I forgot his name but they always always always take care of me and my car. I can always count on them last minute for everything I’ve been going to them for years, and I would highly recommend very honest... read full comment
