Goodyear Auto Service Centers are full-service tire and automotive repair stores owned and operated by the Goodyear Tire & Rubber Company. Customers have shared mixed experiences with the service, with some praising the helpful and knowledgeable staff, while others have faced issues with overcharging and unresolved repairs. Many customers commend the staff, particularly Scott and Elaba, for their patience, honesty, and commitment to customer satisfaction. One customer described their experience as feeling like a "second home," highlighting the personalized and accommodating service they received over the years. Another customer praised Scott for quickly diagnosing and resolving a last-minute issue, preventing a potentially larger problem before a long trip. However, some customers have reported frustrating experiences, such as being overcharged for repairs that did not fix the underlying issue. One customer felt taken advantage of as a longtime customer and had to escalate the matter to Goodyear's corporate office. Nonetheless, the company was able to resolve the issue through the outstanding support of a different Goodyear location and staff member. Overall, Goodyear Auto Service Centers appear to provide a mixed bag of experiences, with the quality of service and customer satisfaction largely dependent on the individual staff members and their ability to address customer concerns effectively.
I DROPED THE CAR OFF TO HAVE THE DRIVE SHAFT PUT BACK IN THEY TOOK CARE OF ME.
July 2026
Scott and Naca were absolutely amazing! I brought my car in for a diagnostic test and the light had turned off on its own. They still took the time to try and see if they could find anything and were up front and honest about my options. Amazing service, will definitely be back in the future for regular maintenance.
May 2026
I highly recommend Goodyear service center in Wesley Chapel florida! Scott and Elena are very knowledgeable and explain everything. I've been a customer for years and trust this center well
