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“Sometimes upgrading your phone can feel like a whole event ?? But my experience at the AT&T store on Bruce B. Downs Blvd, Unit 3 was incredibly smooth from start to finish.
Anthony was absolutely amazing to work with ✨ He helped me get from my old phone to my brand new one in under 45 minutes ? while helping me stay within the range I was comfortable with, which I really appreciated.
What could have easily been a stressful or time-consuming process ended up being efficient, easy, and genuinely pleasant ? That kind of customer service is rare these days.
If you’re looking to upgrade your phone and want someone knowledgeable, efficient, and easy to work with, definitely visit this AT&T location and ask for Anthony! ??”
“First in for most Roger did a great job got me the best deal and happy with his performance and customer service. People make sure you go see Roger he the best!!”
“I came in at 6:55 pm on a Monday with a broken phone. I had purchased a phone from another store and that 3rd party store told me the people at AT&T wouldn't help me. I went in just to check not knowing they close at 7. Cory just finished with another customer and asked if he could help me. I told him what I had and told him I was using a prepaid phone and needed to start it up. Cory not only welcomed me, but was awesome about not being pushy about upgrading. While signing up my prepaid phone went over all the contract options. A great representative of AT&T and just a great person in general. I ended up getting my phone all set up, and it was past 7 pm. I didn't realize until I was walking out that they close at that time. He never once mentioned it or came off like he was rushing. I apologized and thanked him. Amazing employee, also I got a survey via text but I pressed 1 instead of 5. I was Very Satisfied with my experience.”
“Ray Abdullah was fantastic to work with and made our experience a positive and a pleasure. His professional demeanor and how he handled the process was outstanding. This is why we continue to support this location and the team here at Verizon!”
“They weren’t able to resolve my issue, but at least they explained why I was unable to make phone calls. They provided me with a direct contact number for a tech. Now my phone works perfectly.”
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“Brought in my iPhone which had a large section of the screen unresponsive to touch. Came back a couple hours later and everything was fixed and back to normal. Highly recommend”