Arona Home Essentials West Palm Beach offers name brand lease-to-own electronics, furniture, appliances, and more. Customers have had varied experiences at this location. Some find the customer service to be top of the line, with staff always willing to help and understand concerns about accounts. One reviewer highlighted an individual for being caring, customer friendly, and going beyond the call of duty to assist with their account, even remembering conversations and reminding them of important dates. This reviewer felt they received better than expected customer service. Another customer has been dealing with the place for years and describes a person there as very nice with very good and helpful customer service skills, recommending the place to friends and advising that paying bills on time prevents problems. However, one reviewer had a negative initial experience regarding online application processes and a deposit refund. While initially denied a refund, a subsequent update indicated the deposit was eventually returned.
