Budget Car Rental
Car RentalHours:
2005 Belvedere Rd, West Palm Beach FL 33406 Hours
About Budget Car Rental
Budget Car Rental appears to be a mixed bag based on the provided reviews. While some customers had positive experiences with helpful staff like James, Jean, and Nathan, others faced issues such as a lack of available vehicles, a rude and reckless shuttle bus driver, and challenges with electric vehicle charging. The reviews highlight both the strengths and weaknesses of Budget Car Rental. The company seems to excel in customer service when staff members go above and beyond to assist customers, but it also faces logistical challenges, particularly with its electric vehicle rentals. Customers appreciate the variety of vehicles available, including the eMustang, but the difficulties in finding and using charging stations can be a significant drawback for first-time electric vehicle renters. Overall, Budget Car Rental seems to provide a varied rental experience, with the quality of service depending on the individual staff members and the type of vehicle requested. While some customers had great experiences, others encountered significant problems that negatively impacted their rental.
Most Recent Reviews
December 2025
Shuttle to and from the airport was chaotic. Pick up with a reservation took about an hour. The staff was working hard but seemed overwhelmed. Ford Bronco was a fun car for the weekend (4 days) and about $400 total.
December 2025
Rental car was great, staff were awesome, but Budget corporate needs to work on staffing ... lines during rush times while staff is on break is a real problem.
October 2025
Check in was fast. Car assigned was in need of tires, oil and car was well used and windshield wipers were in need of replacement. No one approached us when we returned the car. Bus driver told us to just leave it.
More Comments(481)
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- West Palm Beach, Florida
