The CEO is a HORRIBLE PERSON!! Accused SEVERAL PEOPLE OF STEALING THEN WENT THROUGH THEIR THINGS TO FIND NOTHING!! WHAT AN EMBARRASSING SITUATION!! NO APOLOGIES GIVEN JUST RUDENESS!!! I FEEL BAD FOR THE PEOPLE SHE DID THIS TO. HORRIBLE CUSTOMER SERVICE, EXTREMELY RUDE!! WE WILL NEVER PURCHASE FROM THIS COMPANY AGAIN!!
August 2023
A large Doodle kicked off my Heiniger Opal to the floor and killed it! Still 2 dogs to go and didn't know if my Andis battery would last. Called Elena at Petstore Direct......... 8:20AM a new Opal arrived, just in time to start my day! Best Grooming Supply Store Ever!!!
July 2023
I ABSOLUTELY LOVE PSD! They ARE ALWAYS very helpful when I come to shop and ALWAYS take the time to answer my LOTS of questions! They also show me inform me of new products, and They have a Huge variety of supplies! Its like going to a candy store for a groomer! Elaina and the staff are AWESOME! Very Knowledgeable!
