FedEx Office Print & Ship Center in Weston, FL is a one-stop shop for small businesses, offering printing and shipping expertise along with services like copying, signs, and online notary. Customer experiences vary significantly. Many report excellent, patient, and friendly service from staff who are incredibly personable, helpful, and professional, ensuring time-sensitive projects are prepared perfectly and helping customers save money. However, other reviews describe always mediocre service where the team lacks basic customer care skills, refusing to help with simple tasks and causing wasted trips. There are also reports of orders getting screwed up between the website and the store, citing the worst customer service where in-store and corporate support deflect responsibility. In some cases, after escalation, the store manager did the right thing and handled issues appropriately. The business provides a wide range of services but receives mixed feedback on reliability and customer care.
Matthew provided amazing service. He was very patient and knowledgeable and was able to help me with all my requests. He made what was usually an overwhelming experience, a very positive one. I will definitely be coming back to this location because of him. Thanks Matt!
April 2026
I cannot say enough nice things about my visit yesterday. Thank you so much to Garnet for all his patience and help in completing a tedious, long print job that was very important to me. I am so very appreciative of his time and effort and will continue to return to this location. Thank you again and much appreciated!
January 2026
Mailed a package bright and early on Thursday for next day delivery to Miami. Package still no show, in Pompano. Should have sent it by bicycle, would have got there on time. Will never use this place again.
