“I come here every day and I love it. This is my favorite UPS in the central Florida area. Even on busy days, the lines move fast and customer service is top notch. Mike, Mary and Mark all make my daily UPS experience worth it. They know all there is to know about shipping services, packing supplies, returns, notary and more! As a small business owner this place is my go to. I could go on and on but all I'll say is, thank you for being such an amazing store.”
“Great service. I went to drop off my DHL package, that doesn’t print the label for you if you order an agent come pick it up. The worker at this place was super nice, instructed me where to send the label and gave me the envelope free of charge because I didn’t have any cash on me. Appreciate it!”
“Milan helped me ship my passport in a timely manner, and gave me all the information about passport applications and how to check my application status. Thank you!”
“Excellent shipping company, I have been working with them for 9 years and I have never had any problems. I ship to all of Venezuela, the service is excellent. Ramón is a very polite and collaborative person. The packaging and packaging is perfect. 100% recommended”
“Jay and his staff are friendly and knowledgable and handle my shipping needs with care and efficiency. Their quality and pricing are impressive, and it's wonderful to support a local business that genuinely cares about its customers. Highly recommended and 5 stars all around.”
“I shipped 4 truck tires from this location. Lines were short, and three staff worked cooperatively to beef up my packaging, get the labels applied, and hand me receipts. Everything arrived safely, which I was super worried about. Thanks!”
“I had a fantastic experience at the establishment, thanks to Cameron and the entire staff. From the moment I walked in, I was greeted warmly, and despite a long line, the team was incredibly efficient in getting customers in and out quickly.
Cameron was especially helpful, providing guidance on what options would be more cost-effective for my needs. The friendliness of the staff made me feel very welcome, and their attentiveness really stood out. Overall, it was a great visit, and I appreciate the excellent service!”
“100% guaranteed responsible, a place where you can send your family what you want that arrives on time and the best thing is that they are careful that your shipments arrive in good condition. ?”
“I do online sales and ship out a packages all week long. I’ve visited all the shipping service locations in the area on a daily basis, and the team at this location consistently goes out of their way to provide excellent customer service. They are a step ahead of the other services in the area. Thank you!”
“Alex helped and patiently showed me a Sr. Citizen how to get correct QR code etc from my phone to get appropriate label for my return since l could not print from home. Very courteous and knowledgeable. Ravi also helped.
Excellent customer service always at this store when mailing packages.
Thanks guys.”
“I have always had excellent customer service in this location. Today Cristian helped me. He took his time to help me with my 2 heavy boxes/packages. He was very kind and respectful and made me feel like a valuable customer. For all my postal services, I do not hesitate to come here.”
9:30AM - 4PM
3956 Town Center Blvd, Orlando
Mailbox Centers
“I had a wonderful experience at this store, everyone was pleasant, but Gaby was a shining star in my day. Big smile, very knowledgeable. I was vey unsure of what to do and she was on it! Within minutes problem solved, estimated price solved. I don't find service in many places that is satisfactory and rarely what I received from Gaby. Thank you Gaby and thank you UPS.”
“After an incorrect address was used on a package, they went out of their way to track down the piece of mail & and get it sent to correct recipient. Their customer service is always excellent ?”
“Long story short, when I had a issue with an Amazon drop off return the people at this UPS store were very helpful in helping me get it resolved. They went above and beyond what they really should be expected to do. I greatly appreciate it and that means the world in today's business arena!”
9AM - 12PM
7228 Clarcona Ocoee Rd, Clarcona
Mailbox Centers
“Everyone in there is really nice and will go out of there way if/when needed. Its a smaller almost maw/paw type feeling location. I rarely had wait more than a minute or too but usually get right in. Wait maybe i shouldn't leave a good review and keep it a secret! Thank you to all the staff in there for working hard while still being pleasent and helpful. Never had one issue shipping out of that office. After it levaea there can be another story though lol. Good poeple”
“I have had my mailbox in this location for almost a year. They provide great customer service and are very professional to deal with. Oscar forwards my mail, since I live out of town. He is always courteous and professional every time I speak with him.”
“FIRSTLY I WOULD LIKE TO STATE THAT I HAVE ME A LOYAL CUSTOMER FOR 10 YEARS WITH NO ISSUES, BOTH THE MANAGER AND SUPERIOR DIANE HAS TREATED ME AND MY BUSINESS PROFESSIONALLY. I USED THIS MAIL CENTER ABOUT 2 to 3 days a week for both personal and professional WITHOUT NO ISSUES NOT ONCE. They both have EXTENDED THEIR SERVICES WITH CARE AND GREAT CUSTOMER SERVICE EACH TIME. I AM GREETED WITH SUPPORT FOR MY BUSINESS AND THEY HAVE INCREDIBLE PATIENCE WITH ME AND MY BUSINESS PRODUCTS EACH TIME. THE TRACK ALL MY GOOD INCLUDING MY PACKAGES GOING INTERNATIONAL. I HAVE RECEIVED THE HIGHEST SERVICE THAN A REGULAR POST OFFICE. I WOULD HIGHLY RECOMMEND THIS MAIL SERVICE FOR PERSONAL AND BUSINESS. I AM LOOKING FORWARD TO CONTINUE USING THEIR SERVICES.”
“UPS in Doctor Phillips provided amazing service. I needed to send a package and it's the first time I went to a UPS. Staff is super friendly, provided information with cost and different box sizes. They handled everything from taping it up, labeling the address. Item arrived quickly even though I did select no rush needed. I'm very appreciative of UPS Dr. Phillips. Maybe if you are someone who buys a lot of souvenirs from Universal Studios parks or Disney World and you need to send your stuff home. This is the place for you to handle that. I am just recommending for tourists as I live here and needed just to send a standard package. Thank you UPS Staff at Dr. Phillips location. ALSO, it's next to Publix, Pizza Hut and other shops. Plenty of parking and handicap accessible. Thank you.”
9:30AM - 5:30PM
5143 S John Young Pkwy, Orlando
Mailbox Centers
“I had a fantastic experience with the UPS service. The staff was incredibly efficient, professional, and attentive to every detail of my needs. They provided quick and seamless service, making sure my package was handled with care from start to finish. The location was clean and well-organized, and the team’s customer-focused approach truly stood out. I felt valued and appreciated as a customer, and my questions were answered promptly and kindly. Highly recommend this UPS location for anyone looking for reliable and friendly service!”
“The staff at the store are always fast and very friendly. Patrick is so funny! I know that anytime I come to drop off a package, I'll be leaving with a smile on my face.”
“I had a great experience at The UPS Store! The staff was friendly, efficient, and incredibly helpful. Ivy especially went above and beyond to assist me she was patient, knowledgeable, and made the entire process smooth and stress-free. It’s rare to come across such excellent customer service these days, and Ivy truly stood out. Highly recommend this location!⭐️⭐️⭐️⭐️⭐️”
“RAVE: I cannot count the amount of times this store and their employees have saved me and my team with quick printing turn around time and high quality work!
Our print work with this store over the last year has been extensive: signs, booklets, posters, a series of 10x10ft banners on metal frames, feather flags, pull up banners, a variety of marketing items, invitations, mail-out items etc. - We’ve literally done so much work with this store and couldn’t be happier.
Any issues that have arisen(my fault or theirs) this store has QUICKLY remedied and been so so kind.
I cannot recommend this store enough for their range of print abilities, quality of work, timeliness, and amazing customer service.”
“I love coming to this store they are very helpful and sweet especially Miss Valerie and Miss Jada. Every time i come in they go above and beyond for me and i love this store !!!!!!!!”
“I just had a great experience at this UPS location and it was all thanks to Bill. He was friendly and had a good sense of humor. He helped me with multiple Amazon returns and even sang a few Christmas songs to keep things light. He kept the line moving the whole time and with a friendly attitude. You’re awesome, Bill!”
“Omar and Pretina are amazing! They are always very friendly and professional, consistently providing exceptional customer service. They always go above and beyond to help me. Highly recommend!”
“UPS has consistently gone above and beyond when it comes to shipping and deliveries. My packages always arrive on time, well-handled, and in great condition. I appreciate how easy it is to track shipments in real time, and the updates are always accurate.
The delivery drivers are professional, courteous, and careful when leaving packages at my door. On more than one occasion, they placed my deliveries in a safe spot to protect them from weather, which shows they care about customers.
Customer service is also excellent—when I had a question about a shipment, I reached out and received a clear and helpful response right away.
Overall, UPS is reliable, efficient, and trustworthy. I feel confident shipping with them and will continue to use their services for both personal and business needs.”