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“Mrs. Rebecca helped my husband and I consolidate some debt today at a better rate with Addition! Her attention to detail while genuinely caring for us as individuals far exceeded our expectations and we were just so thankful for her and her kindness!”
“I was visiting, and they truly made my day! Come visit this bank — they are so helpful, welcoming, and caring. The staff went above and beyond to make me feel appreciated, and their kindness really stood out. Thank you all for such amazing customer service!”
“I would like to highlight Jordan who is always so pleasant and helpful. They inform me of new policies or benefits that will help grow my financial stability. All while offering friendy conversation and a smile. I hope fairwinds values the service they provide as it makes my day so smooth when they help me at the counter.
Thank you Jordan”
“I get hacked enough times and these people are always so generous with their help with straightening me out this bank is awesome I love this brands the people in it are fantastic any problem you have they solve God bless them”
“Everyone is so kind and patient, especially Daniela who helped me join, and assisted me with some other difficult challenges I threw at them. If you are looking for a hometown bank feel, look no further.”
“Ronda Mathoniere is the absolute best! She has helped us with investments for our kids, financing of two cars, a motorcycle, as well as a few other personal finance dilemmas. She always has the best ideas on how to save us money and she is always such a pleasure to work with. Highly recommend!”
“We have banked here FOR OVER 20 YEARS. SUPER FRIENDLY staff who know your name and your needs, and are very responsive to everything you ask for. From refinancing your home to your kid's new account, they genuinely care and work hard to make your visit a pleasant one.”
“Outstanding service from Loreta and Amanda! I came in a time crunch and they were so kind and helpful with getting my accounts set up. This is exactly what I was looking for— a bank that treats you like a person, not just a number. Great interest rates, too! Definitely recommend and glad to support this local bank.”
“Carlos provided excellent customer service during my recent banking experience. He was professional, patient, and took the time to walk me through everything clearly so I felt confident in my decisions.”
“Marisol was exceptional! Very professional, super nice and polite! Made us feel , like we are family. She is very knowledgeable in what she does, super helpful and caring. We are very satisfied and happy with the service she provided! And definitely will recommend her and the Valley Bank to all our friends and family.”
“I had such a great experience at this bank! Gary went above and beyond to help me with my account and made everything quick and easy to understand. He was professional, patient, and genuinely cared about making sure everything was handled the right way. It’s rare to get that kind of personal service these days, and Gary really stood out. I highly recommend this branch and their amazing team!”
“I've been going to conduct business to this branch on a weekly basis for over a couple years now, since it's very close to where I live / work. It's the smoothest process and best customer service ever! Specially with Silvana; she's a delight to work with and always willing to assist in every need in the most caring way possible. Keep up the great work!”
“I use Trustco for my business and I love them! They are friendly and always willing to help my out when I need it. I needed a large cash withdrawal and they called around to all the branches to help me out. Love the customer service here!”
“We had to deal with closing an account here that had complicated issues. The staff was kind, caring, empathetic, and very helpful. Everything was resolved in a timely and very professional manner. Highly recommend this location.”
“Liz and her team always provide top notch service. They are truly invested regarding the best solutions for you personally and financially which can be a challenging combination to find. If you are looking for knowledgeable, professional, and caring financial service then give them a visit. Gabbi and Paola also exceptional! Thank you for the years of wonderful service for my and I.”
“We used this bank in Brooklyn and were so excited to see a branch in Winter Garden!Every officer was and is amazing. All our information and history was in the network!They were especially sensitive to my family when my husband paseed.”
“Great customer service at Fifth Third Bank in Orlando. The branch was busy, but the staff acknowledged customers promptly, remained professional, and were very accommodating. I appreciated the friendly attitude and efficient service. Thank you for making the experience a positive one! ⭐⭐⭐⭐⭐”
“Been to this very branch numerous times now, Rita, Rose, and Victor has been nothing short of knowledgeable and professional. I opened my small business and personal checking at this branch, I am very happy with all the services and help the team has provided since. Highly recommend”
“They are a great credit union. We have had a home loan a refi and two cars and a motorhome financed with them. When we wanted to make an offer on a motorhome in San Diego, they gave us the Cashiers Check to take us. Try that with BofA. The negative feed back I see posted here may be due to customers with bad credit blaming PCU instead of themselves. Twenty years of being a very satisfied customer.”
“Best truist branch. Trust me I've been to a couple but the services here are outstanding. Anything you throw at Melissa, Andrea or Dietra, gets taken care of.”
“I had a very positive experience with Ian Hsiao at the Chase Bank Hamlin branch. He helped me patiently with all my documentation work and made the entire process smooth and stress-free.
Ian was kind, professional, and extremely patient throughout. He took the time to ensure everything was completed correctly. His positive attitude and remarkable patience truly stood out.
Thank you, Ian, for your excellent support!”
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“Became a member with VyStar back in January. Just went into the Winter Garden branch to open a checking account and Felicia Hardeman was awesome in assisting me to open checking account and also informing me on other benefits that the credit union offers. Great Job?”