Cricket Wireless Authorized Retailer is a business that provides excellent customer service and attention to its clients. The staff, including Robert, Dania, Miriam, and Daniel, are described as friendly, willing to guide customers, and helpful in explaining all the necessary information. Customers have expressed their satisfaction with the service, citing the staff's attentiveness and the ease of the process, whether it was for financing, portability, or purchasing a new phone. However, one customer had a mixed experience, noting that the phone they purchased, an iPhone SE, seemed to wear down quickly, and the payment process involved a third party, which could be challenging. Overall, the business is highly recommended, with customers praising the staff's expertise and the overall positive experience.