Harbor Freight Tools is a popular tool store with over 1,500 locations across the country, known for its wide variety of quality tools at great prices. Customers appreciate the well-organized stores and the extensive selection, which includes automotive tools, power tools, and outdoor equipment. While many employees are helpful and friendly, some customers wish for improved customer service from certain staff members. Despite this, shoppers often find what they need at reasonable prices and value the store's offerings, even if some tools are of varying quality. Overall, Harbor Freight is a reliable choice for those looking for affordable tools and equipment.
Helpful employees. Generally good selection. Unfortunately, sometimes an item that shows it's available when searching online, isn't actually on the shelf in the store.
January 2026
Great experience and customer service assistance. Found items that I needed and was in and out within 15 minutes.
January 2026
Great customer Service, Jessica assisted me both over the phone and at the store, her interactions with other customers as well as with me was top tier!
