“Love our Ace Hardwares! This store has everything in quantity, nice new setup inside, HUGE assortment of fasteners, and Jay with commercial sales and Edward always make sure we’re taken care of! Awesome company to deal with”
“The Nicest Hardware Store I’ve Ever Walked Into The new Ace Hardware in Hamlin is truly the nicest hardware store I have ever been in. It’s a handyman’s dream. From the moment you walk through the door, you can tell it’s something special: clean, beautifully laid out and packed with everything you could need for any project around the house. And you should see the collection of grills! It’s one of the best selections I’ve come across anywhere, and worth a visit on its own. What really sets this place apart, though, is the old-fashioned customer service. The staff greet you, ask what you’re working on and walk you right to what you need. It’s rare to find that kind of genuine help these days, especially in a brand-new store, and it makes all the difference. Whether I need a single bolt or I’m tackling a weekend project, this is where I go. If you haven’t been yet, it’s worth the trip.”
“I am pleased with my collection of bricks! They are sturdy and stackable. I appreciate their manageable size and non-toxic construction. They make my short-term water and ration storage easy. Well done!”
“We have been utilizing SiteOne since 2009, and Chuck and Paul have been instrumental in the growth of our organization helping us progress from a mow & blow company into a full-service lawn, pest, and irrigation provider. Now our sister company, Hogan Landscapes, has also started utilizing SiteOne Nursery for plant installation materials. Special thank you to Christian for the support. Everyone at the SiteOne branches has been extremely helpful, knowledgeable, and professional. We truly appreciate the partnership and the role SiteOne has played in helping Team Hogan continue to grow and better serve our clients.”
“I love when I find a place related to cleaning. Because you find unique products. That you did not expect that they exist. With discount coupons from dw Yelp. Where employees don't know either. About Yelp. Well a place with a lot of merchandise.”
“I’ve had consistently great experiences at this Harbor Freight. The employees are friendly, helpful, and always willing to take the time to answer questions or help me find what I need. I’ve been in quite a bit lately for tools and supplies for a home renovation project, and the customer service has been excellent every time.”
“I had 2 copies of a key made at a different Lowe’s and it didn’t work so I went to the Winter garden location and explained the situation to customer service. Alison and Stephanie were very helpful and took care of the problem right away. They made sure that there was someone at the key station to help and the guy at the station (sorry I didn’t get his name) made sure the key was copied correctly. Thank you for the excellent customer service! I really appreciate all of you and the key worked when I tried it!”
“I can not express how thankful I am to have met Eric in the lumbar dept this weekend. I went to Lowe's to build a feeding chair for our 3 yr old dog who was diagnosed with Mega esophagus. I took her measurements and went to get the lumbar and tools. I knew it was gonna need more cuts than they allow and I was prepared to get a jog saw and make the extra cuts Eric saw me with my sheet of lumbar and asked if I needed help. I could barely get the words out as I started crying hysterically. He was so sweet and genuine. He opened his arms and I just fell right into them. He took the time to make sure I got every piece I needed cut, he talked to me, he calmed me down, but most importantly he showed me he cared. I worked for years at Home Depot, so I have always been partial to the orange box but Lowe's was a lot closer and because of Eric, I will continue to return. Thank you for showing me the human kindness I needed and for taking such great care of me on Friday. The chair still needs the cushions added but so for it is a success. .”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.