“After a horrible experience at the Apopka location where staff refused to complete my exchange after playing 21 questions, the manager resolved my issue effortlessly!! Unfazed about having them shipped since they weren’t available in store. I even bought 2 pairs of shoes and socks to enjoy the BOGO sale. I have no idea why Apopka complicated the exchange but it worked out because I spent more money in Winter Garden!! Thank you to both Andrea and Devin for providing excellent customer service.
A much better experience at the Winter Garden location vs. Apopka!”
“I shop at this Nike store very frequently and everything about this store is absolutely phenomenal. Amazing product selection, Great Discounts such as 40% off select Products, and Most importantly, a Great Staff with Top Tier Customer Experience & Service. I’m absolutely blown away by how great this Nike is compared to others in the area. Some of the stand out employees that have helped me multiple times in the past were Chris, Erick, and Liz. Every single staff member is great and very kind & professional though, I wish I could write down every employees name !”
“Awesome staff
My family went to Winter Garden for Shop Small Saturday. While we were walking down the street in front of Shoo Shoo, my wife noted a shirt in the window that she really liked. She didn't want to get it at the time. I tried to remember what it looked like and at least remembered where in the window display it was. Went back 2 weeks later and of course it wasn't there in the window. I remembered a little about the shirt but not enough to walk in and pick it out. I did talk to the staff and they jumped on their computer and went thru their Facebook postings and photos on their phone until they found a picture from that day. Luckily they were able to find which shirt it was and they still had it in stock. When I got it home to her, it was the shirt she really liked. Thanks to the staff for helping me find it.”