SouthState Bank is known for its helpful, friendly, and professional staff. Customers appreciate the staff’s willingness to work with them and provide personalized assistance. The drive-through staff, especially one staff member named Leela, is consistently cheerful and welcoming, greeting customers with a smile and making visits enjoyable. Leela also treats pets, which adds to the positive experience. Customers find banking at SouthState Bank easy and hassle-free, often praising the staff’s helpfulness and kindness. Overall, the bank is viewed as a friendly place where staff genuinely cares about customers and their needs.