SouthState Bank is noted for its exceptional staff and customer service, with many reviews highlighting service that is great, excellent, and impeccable. The staff is described as knowledgeable, patient, attentive, friendly, and caring, ensuring customers understand processes and feel comfortable. They provide help with various banking needs like mortgages and loans. The bank is recognized as being community oriented and reliable, with convenient drive-thru and ATM access noted as easy and quick. Service for senior and disabled individuals is specifically praised. Multiple reviewers express high satisfaction, stating they are very happy and will bring more business, highly recommending the bank for all banking needs.
Great customer service and very knowledgeable about my needs.
May 2026
Third time IS the charm. Our 3rd bank in 5 years but they are a REAL bank! Plenty of parking, convenient locations and they greet you as you enter. Never a long wait and tellers who actually count cash before handing it to you which is never done at Truist and Mid Florida! And tellers are very polite and friendly.
October 2025
I've had multiple accounts at Center State, now South State Bank for well over a decade. The staff has always provided great service and makes sure that I understand whatever process that we are involved with. I am very happy with Southstate for all my banking needs.
