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“The best Metro store I have been to. Luis helped us and made the experience 100x better his customer service was amazing and he had us in and out and fixed all over our problems. Thanks Luis”
“Miguel and Jordan were the best associates I have encountered in a LONG time! Even if the phone service was terrible(which it isn’t) I would still buy a phone because of how nice these two were.”
10AM - 6PM
3346 Rifle Range Rd, Winter Haven
Electronics
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
“This is not a corporate Verizon store However it is an exceptionally good store The employees are very friendly they go the extra mile without making you feel like you are taking up their time I'm big on customer service and I consider this a plus They open door and greet the customers at the door and when it's time to leave they open the door again for the customer.”
“The girls that work here are amazing. Dolyn and Angela are very friendly,helpful and really kind. They go above and beyond for their costumers. I highly recommend to visit this store.”
“They have the best price for the service and no dropped calls always there to help with any problems you may have very friendly personnel and extremely knowledgeable with all their products”
“This place was awesome I don't remember the names but it was a tall black dude and a short Hispanic lady this Saturday. They got me in and out quickly and got us a good deal. Would recommend”
“I don't usually write reviews but decided to since my experience was so overwhelmingly good.Barbie and Lesly helped me transfer my phone back to Cricket from a different carrier. It took a very long time because of an error on the part of the other carrier. Barbie and Lesly were persistent and patient with me. I will definitely stay with Cricket and definitely go to this office for any help that I need! Both these women were professional, knowledgeable and had a lot of good people skills! Thank you!”
“We have had very good experiences at this Verizon store. On the two most recent occasions, we were fortunate to have Peter helping us. Two months ago he helped us pick out a phone for my mother, then yesterday he helped us fix a problem with her phone. Both times Peter was patient, helpful, and very knowledgeable. We just wanted to thank him publically, and to recommend him and this particular store to others.”
Open 24 hours
4000 Recker Hwy, Winter Haven
Electronics
“I come here almost everyday to get gas and snacks. Their staff is always friendly and helpful. Place is always clean and stocked with everything I need. Highly recommend this location.”
“I Go To all the Cash America's in Polk County and they always have nice, friendly, helpful staff! But Winter Haven is my favorite store to go to Matt is the person I always go to he always helps me and takes care of me every time I come to the store. He is always in a good mood and nice to me and everyone that's comes in! And the Rest of the staff are very nice and Helpful Andrew/KK/Eunice/Carolina. If your in the area and looking for a Pawn shop to go to or For Jewelry I highly recommend stopping In!”
“Dear Mgr Jerome & 7-Eleven Rock Stars Team,
I am writing to express my heartfelt gratitude for the exceptional service provided by your employee, Krissy, on the evening of March 10, 2025. I found myself locked out of my car, phone locked in the car.
Krissy stepped in during a busy hour to assist by helping make calls to my husband who wasn’t answering and then the Winter Haven Police Department.
Her patience, resourcefulness, and genuine care turned a stressful situation into a manageable one.
I am SO THANKFUL for her outstanding support!! She’s a true asset to your team and a shining example of excellent customer service.
Please pass along my deepest appreciation to Krissy and commend her for her incredible efforts.
Your store is fortunate to have such a dedicated and compassionate employee, and I’ll always remember the help I received tonight.
In fact, I drive out of the way to get gas & coffee at this location because everyone there is AWESOME.
Oliver is a joy to see—always smiling— always remembers me. Carrie is brilliant and patient at fixing those cantankerous coffee machines. I don’t know the tall man’s name but he is always polite & pleasant.
Also the cleanest public restrooms and facility I’ve ever seen in such a busy public hub.
Thank YOU for fostering a team that makes a difference in the community.
THANK YOU Krissy for your help tonight.
You guys ROCK!!
Have a beautiful day!”
Open 24 hours
1099 1st Ave S, Winter Haven
Electronics
“It became a habit for me to stop in and get a flavored coffee every morning .the last couple weeks their machines have been acting up and i was not able to get anything I liked. The manager did give me a free coffee one morning when he couldn't help me with what I wanted. 7-Eleven took care of all my concerns. With a reply from them yesterday ,the local store already took care of me! so the reply from this review was kind of late”
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“Hooked ya girl up! ?
I needed a new phone plan of my own and wifi for my home and Doug was the greatest at knowing the best deals!
I walked out with the coolest newest phone, my wifi box and wifi for my vehicle without paying much at all!
My monthly bill is even a deal of its own. I'm all set and couldn't be happier with choosing TMobile.”