“I received the car I rented with an empty gas tank as I return the car filled up I asked for a reimbursement and I was told that is not the policy that I should return the car with an empty fuel tank
As far as I know the policy is to receive a car with a full tank and return it in the same condition
Probable HERZ in Winter Park has their own policies that the customers do not know”
“Ms. Leslie is simply phenomenal. She is courteous, professional and a joy to work with. She works hard in accommodating everyone’s need to the best of her ability. I’d rent from here again and again.”
“This Avis was one of the most seamless I’ve been to in a while. The girls here Very attentive And gave us our car quickly and helped us when we needed it and had questions!”
8AM - 4PM
4270 Aloma Ave #174, Winter Park
Car Rental
“Bridget Gonzalez is an all star! Customer service is definitely her strength! People may not remember what you do for them, but they always remember the way you make them feel and she is someone who exemplifies this! A huge thank you to Bridget and her team for making a stressful moment a lot easier to handle! I highly recommend this location.”
“I was rear ended the other day and was given the choice of obtaining a rental vehicle from either Enterprise or Hertz. I ended up deciding on Enterprise. I went to the Winter Park location. Everyone was so helpful and courteous, from the phone call confirming that I will be renting to the rental process. Robbie, the manager was so helpful in helping me pick a car. I did end up bringing the vehicle back as it was too large. They found one for me that would fit my needs without any hassles. Brandon explained the car to me, topped the gas off and was so kind and pleasant. He made my experience great under the circumstances. Would definitely recommend this Enterprise!!”