Costco Tire Center is a busy and often short-staffed business that can experience longer wait times, even with appointments. Customers acknowledge that service may take a while, but many appreciate the professionalism and effort of the staff. The team, including employees like Gregg, Angie, Kiri, and Carlos, are often praised for being fast, compassionate, and dedicated. Despite the challenges of being understaffed, they work hard and do their best to treat customers right, checking tire torque multiple times and working efficiently on tire installations. Long wait times and delays are common, but customers feel confident that their cars are treated properly. Staff members are described as hardworking, busting their butts, and trying to manage multiple customers and phone calls at once. Customers commend the staff for their patience and flexibility, especially when dealing with complex situations like installing breathalyzers or managing appointments that are rescheduled or delayed. In addition to tire services, Costco Tire Center is located inside a Costco store, where shoppers can find a variety of items, from snacks and pajamas to prepared meals and pantry staples. The store offers good deals, and the experience includes popular food items like hot dogs and pizza. However, exiting the store can be time-consuming due to long lines. Overall, Costco Tire Center is valued for its dedicated staff and quality service, despite the busy environment and occasional wait times. Customers who are patient and understanding find the team to be helpful and committed to providing good service under challenging circumstances.
Took forever but the emplyees at this section of this costco are super nice and knowledgeable.
January 2026
I've gotten my tires rotated at this Costco location twice and have had nothing but stellar service! Austin really goes out of his way to make you feel important and explains things well. Him and his crew are quick, fair, and friendly. Highly recommend getting your tires and tire rotations here!
September 2025
Quick service with new tires installed within an hour of appointment. The only thing they need to improve is the line to check-in and the line for pick-up. They take a long time for that and should have a separate line for people with appointments. Otherwise good service!
