Metro by T-Mobile at 6947 Gall Blvd offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, polite, and eager to help customers with their needs. Customers have praised the team for handling services like phone porting, activation, and troubleshooting quickly and professionally. Several reviews highlight staff members who are knowledgeable, helpful, and calm, making the experience pleasant. The store also provides accessories such as screen protectors and cases, even for phones not available in other T-Mobile stores. Customers appreciate the welcoming atmosphere and the team’s willingness to assist with budget-friendly options. Overall, Metro by T-Mobile is known for its excellent customer service, helpful staff, and quality prepaid plans, making it a convenient choice for mobile needs.
my experience was terrific.I was waited on by Exlisa first then the manager. They told me about the deal for older clients where you get a new phone and tablet. They walked me through everything and answered all my questions. They were professional and extremely nice and knowledgeable. Will continue to recommend to everyone.
April 2024
Walked in to port my phone number to metro and activate service around 11:30am on Friday. Not busy at all. Julia greeted me with a smile and pleasant attitude. She handled all quickly and professionally. I appreciated her calm demeanor. Great customer service. Glad I came in.
January 2024
Great places and the manager is really helpful. I'll come back to see Jovany.