Firestone Complete Auto Care in Acworth is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs for every make and model. Reviews consistently highlight the staff as wonderful, very friendly, responsive, polite, honest, and knowledgeable, providing great customer service and professionalism. Many customers report being very impressed and highly recommend this location. A standout theme across reviews is exceptional honesty and trustworthiness. The business is commended for not taking advantage of customers, instead providing a complete inspection and giving honest recommendations. This reliability is noted as being especially important. While the quality of service is praised, some feedback notes that the location can seem understaffed at the front, leading to wait times, and that repair costs can feel a bit overpriced for parts and labor. Minor administrative errors with appointments and invoices were also mentioned, but staff worked to accommodate customers. Overall, the experience is of reliable and affordable auto care from an expert team that gets you back on the road.
Kyle was awesome. We had a hole in our tire that he got fixed super fast and at a great price.
March 2026
Great service! Came in for an oil change today and Kyle was amazing! Fast and efficient! Definitely coming back!
February 2026
Josh was great. I visited the shop with a weird request. He took the time to explain what was causing the problem and what options would be. It was a great experience and one of the many reasons I keep coming back to this shop.
