Firestone Complete Auto Care in Acworth is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs for every make and model. Reviews consistently highlight the staff as wonderful, very friendly, responsive, polite, honest, and knowledgeable, providing great customer service and professionalism. Many customers report being very impressed and highly recommend this location. A standout theme across reviews is exceptional honesty and trustworthiness. The business is commended for not taking advantage of customers, instead providing a complete inspection and giving honest recommendations. This reliability is noted as being especially important. While the quality of service is praised, some feedback notes that the location can seem understaffed at the front, leading to wait times, and that repair costs can feel a bit overpriced for parts and labor. Minor administrative errors with appointments and invoices were also mentioned, but staff worked to accommodate customers. Overall, the experience is of reliable and affordable auto care from an expert team that gets you back on the road.
My best friend was hearing grinding while driving her truck back to Columbus Ga with her two children and was able to stop at firestone before they closed. They made sure everything was okay and stayed late to make sure she was able to drive home that night! Thank you to Will and Tameka for taking care of her!
August 2026
Tameka was AWESOME!! Very through, knowledgeable and courteous!
August 2026
Very pleasant and professional performance of auto care.
