Publix Pharmacy at Governors Towne Square offers convenient prescription filling and over-the-counter medications. The knowledgeable and caring staff, including pharmacists and techs, go above and beyond to provide excellent service, even when busy or short-staffed. Customers appreciate the quick, personable, and empathetic care they receive, with staff members like Deanna and Crystal recognized for their outstanding service. The pharmacy team is committed to helping customers promptly access their medications and offers services such as patient counseling, immunizations, and health screenings. Overall, the staff provides a high level of service and care, making it a trusted choice for pharmacy needs.
Recently, they have been very slow to fill prescriptions or not fulfilling the estimated time they initially promised. They say 45 minutes, came back 5 hours later and they can't find the prescription or say it's not ready yet.
February 2025
MUCH better than other Publix pharmacies in the area. Night and day difference. Nancy is such a pleasure!
August 2024
Excellent customer service! Thank you Shannon for your patience and helping me correct some insurance issues. 👍👍
