Xfinity Store by Comcast in Acworth, GA, located at 3410 Cobb Pkwy, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment easily. The store provides a comfortable, clean, and modern environment with friendly and efficient staff. Visitors often appreciate the quick and straightforward service, such as equipment swaps that take only a few minutes and are handled professionally. The staff, including sales representatives, are described as knowledgeable, professional, caring, and helpful, making the experience positive. One employee in particular was praised for being professional and attentive, with customers noting the supportive attitude. The store also handles equipment returns smoothly, with friendly staff assisting customers promptly. Parking is easy and convenient, with spaces readily available in front of the store. While most reviews highlight good experiences, there are some complaints about service delays and issues with online or phone orders not being fulfilled immediately. Overall, the Xfinity Store in Acworth is seen as a friendly, efficient place to manage Xfinity services and equipment, with a welcoming atmosphere and helpful staff.
Waited 20 to 30mins before being seen, which was ok, there was 6 others in front of me. Tasha was professional, super helpful and friendly. Took care of everything, no stress, it was a breeze. Very thankful I got her and enjoyed our chat about the joker.
February 2026
Really top notch customer service and advice from Matt, Jordan and Anthony.
February 2026
We had our home serviced today by David in the Acworth area and he was great at his job and very customer service friendly