8AM - 10PM
2721 Dawson Rd, Albany
Electronics
“Returned an item. The customer service person was very friendly and presentable. She was very helpful when I couldn't find my return item in the app. The right people leave an impression. She left me feeling like a valued customer. THANKS!!!”
“Honest to god, great service and friendly staff. It took 30 minutes to fix my iPhone screen and it looked amazing. I never feel compelled to post reviews, but I really enjoyed the experience so I thought I would share. Would use again!!!”
“Knowledgeable sales advocates....far as customer services highly recommend need improvement.... family member worked at this location for some years......store business was very good far as customer services along with clientele was awesome, but since she was relocated to another store including after she passed away I've noticed that majority of regular the regular customers relocated services to other stores just because of the customer service sucks ... no sense of urgency or knowledgeable advocates for the products.... Last but not least majority of the advocates (not all) demeanor was very unpleasant and unwelcoming...”
“This is the second system I've ever had in any vehicle. My baby got me a system put in my SUV for valentines day and omg. The owner installed a JL all in one and when I tell you it hits, it hits. I love my boom boom!!! Thank you so much.”
“I was having problems with my phone. I couldn't make calls nor receive text messages. The customer service was wonderful! She kept me informed about what was going on with my phone service. Wonderful company!!”
“I am located in Albany, Georgia and joined T mobile on last month. I visited the T-Mobile location on Sylvester Road and was assisted by Chris. He is a great associate. As soon as I came in I was greeted by him. He answered all my questions efficiently. He is very knowledgeable when it comes to the plans and products. I had many questions. He assisted from beginning to end. Give him a raise! Due to his customer service & knowledge I feel I made a great decision to join T-Mobile.Thank you”
“I would absolutely recommend Davpro wireless to ANYONE!! We have lived with hotspot internet for almost three years, paying an obscene amount!!! Davpro was able to come in and get us UNLIMITED wifi that really works!! If you live out in the country and are stuck with horrible wifi, give him a call!!!! Thank you so much for all your help!!!!”
10AM - 7PM
711 N Westover Blvd Unit I, Albany
Electronics
“Excellent customer service. I was having an issue ordering a new phone for my son online through Cricket. After several hours on the phone with Cricket Customer Service, I decided to deal with my local Cricket retailer directly. I must say Ms. Antonia at the Albany location on Westover Rd was extremely helpful. She placed the order for me and called me when it came in. She not only set up the new phone for us, but she also corrected an issue with my account (that I wasn't even aware of). I have been with Cricket for over 10 years and she is hands down, the best. Thank you so much!! I will only deal with this location in the future. Ms. Antonia deserves a raise !!! Keep up the good work!!!”
“Wonderful experience today.. Ms.Arlet is a great employee and helped me every step of the way with me getting new service through them.. Answered all questions and made suggestions along the way.. Thank you Ms.Arlet for your help today..”
8AM - 10PM
2721 Dawson Rd, Albany
Electronics
“I was having issues with my phone. Samsung Galaxy S22 Ultra mobile hotspot issue. The man at the store took a look at my phone and then we called the service number. He went through every step. Even when I thought it was time to give up, he kept going and they finally found the solution! I was so happy! I was very appreciative of the service they provided. Thank you!”
“James has Awesome customer service . He assisted me and answered all my questions very professionally. I will definitely continue to do business with him!! ? my new phone!! Thanks again James❤️”
10AM - 6PM
2623 Dawson Rd, Albany
Electronics
“The customer service at this store is beyond amazing. Mrs. Hugley and her associates go out of their way for customers. not to mention they all are very professional and overly helpful . Could not be more happier with my purchases and the store deals. If I could rate this store a 10 star I would . Thank you so much for your time and patience”
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“I have used this company a few times in the past few years. All if my experiences have been positive. This week my Yukon radio screen went out. They got me in quickly and diagnosed the problem. Unfortunately, it is something a dealer has to repair, so it couldn't be fixed here. They didn't even charge me for the work they did to diagnose. Very friendly and helpful.”