Mattress Firm Albany is dedicated to helping customers find their best sleep every night. The store features Sleep Experts® who undergo over 200 hours of training to offer tailored solutions, including mattresses and bedding essentials. Customers appreciate the wide selection of America’s best brands, such as Sealy®, Tempur-Pedic®, and Serta®, all backed by a Love Your Mattress Guarantee®. The team is known for their exceptional customer service, with staff members like Kellie and Brian receiving praise for their expertise and dedication. Reviews highlight the helpfulness of the staff in selecting the right mattress, as well as the efficient and courteous delivery service. Customers feel comfortable and confident in their purchases, thanks to the knowledgeable team who patiently address questions and concerns. With a 120 Night Sleep Trial®, Mattress Firm Albany ensures that every customer finds the perfect bed for their needs. Overall, the store is highly recommended for its outstanding service and commitment to customer satisfaction.
I had the opportunity to shop for new bedding today and Kellie was phenomenal! She was very knowledgeable, courteous, and extremely helpful! It was a very pleasurable and stress free experience! I highly recommend Mattress Firm Albany, Kellie, and all their great staff!
November 2025
Great experience finding the perfect mattress for me. Kellie was top rate in showing me all options, completely leading me to the best choice. Her mattress expertise is simply amazing. I bought a MattressFirm mattress many years ago and this time the experience was even better thanks to her dedication to customer satisfaction.
November 2025
All my were questions were answered showed the difference in each mattres
