Macy's Furniture Gallery offers a wide selection of quality furniture, appealing to various tastes and budgets. Located in the Rogue Valley Mall, the gallery features an extensive range of furniture, including sofas, loveseats, and accent pieces. Customers have praised the knowledgeable and friendly sales staff, particularly highlighting the assistance provided by a salesperson named Leif, who is recognized for his expertise and non-pushy approach. Many shoppers have reported positive experiences, finding exactly what they needed at great prices, often benefiting from sales on various items. However, some customers have faced issues with product durability and warranty services. While the furniture itself generally holds up well, there have been concerns regarding specific items, like accent pillows and the "Worry No More" warranty, which some found to be less effective than advertised. Overall, Macy's Furniture Gallery is recommended for its quality selection and customer service, though shoppers are advised to consider warranty options carefully.
Store too big. Restrooms too far from the front door.
March 2026
Leif Jones was fantastic! Not pushy, listens to you and figures out what YOU actually need. Also gives great advice on what works and what doesn't. Fantastic selection on EVERYTHING for a home at great prices and getting a delivery in less than 10 days!
October 2025
Nice selection and help is not pushy but close by to answer any questions.
