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“I’ve been going to this UPS Store for 14 years and I’ve always received the best customer service from the staff. It’s always a pleasure when the woman who I’ve seen working there just as long as I’ve been going there, because of her is why I remain a loyal customer. A big special Thank You to you .
*****UPDATE ****** for some reason I cannot add another review for the same store.. I was there yesterday Monday 8/3 and I had the pleasure of meeting Faye , she was very helpful with assisting when I was having difficulty with a label for my package. She was understanding and offered several solutions rather than leaving me to figure it out. This store has a great staff and I want Faye to get her star as well. Keep up the good work everyone ****
Always
Nadine”
“Excellent customer service. Went in for getting some documents notarized for a renewal purpose and the store manager/ person in charge of notarizing the documents was very kind and helpful. I would recommend this store for getting your documents notarized at a reasonable cost and probably for also dropping off your package. Although I got an appointment booked via their website, I was told he’s available most time of the day, just may be make a call and visit the store in case of any emergency.”
“My favorite UPS store. Always friendly, always helpful. They also don’t buckle and done me for needing a little tape sometimes. I can’t say the same for other UPS stores. I also love that they have hours every day of the week.”
8:30AM - 7PM
10945 State Bridge Rd Ste 401, Alpharetta
Mailbox Centers
“I want to share my personal experience with this location. I had some issues with getting some assistance with a competitor and I walked in feeling really desperate and defeated. I met Raj and he really helped and provided exactly what was needed. They have made a believer in me and I will recommend to everyone. Thank you Raj! You made my day!!!?”
“I have been using this UPS store for years now and highly recommend. I’m always greeted with a smiling face and someone to help me return Amazon packages or mail something. If someone isn’t readily available they offer very easy Amazon do-it-yourself packaging for free! Always quick in and out. I really appreciate this location more than others near me.”
“If I could give Pak Mail 10 stars, I would!
I passed by my regular UPS Store on my way home from the office and realized I had missed the cutoff time to ship a package for one of my customers. While still on a customer call, I stopped into Pak Mail, even though I had not had the best experience there in the past.
To my surprise, I learned the business is under new ownership, and the difference was immediately noticeable. The new owners were friendly, professional, and genuinely helpful. They assured me they would get my package to a driver that same day, which was a huge relief.
Exceptional customer service is hard to find, and they absolutely delivered. If you need to drop off a package and want confidence that it will be handled promptly and professionally, I highly recommend Pak Mail. Friendly, personable, and willing to go the extra mile—you can’t beat that kind of service!”
8:30AM - 6:30PM
3000 Old Alabama Rd Ste 119, Alpharetta
Mailbox Centers
“I have been a client for a decade. the staff has always been informed, helpful and professional. The staff deserves five stars!! However--the owner gets a 1 star rating - on a good day. But given the excellent staff I will continue to be a loyal customer.”
8:30AM - 6:30PM
11770 Haynes Bridge Rd Ste 205, Alpharetta
Mailbox Centers
“The folks here were so helpful. True professionals. I had a problem with my package and they got on the phone with customer service and attempted to work through the issue. Ultimately, through their efforts, we were successfully able to ship the package. This is the standard for a UPS store. Friendly professionals who want to make the customer happy. Thank you for your efforts.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I had the opportunity of visiting this particular location and received good customer service once at the counter. Both ladies were pleasant, and both worked to assist with my mailing needs and other services requested. Thank you!”