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“The best UPS store in the area. We went there after trying to get something notarized and mailed at 2 different places in Duluth, where I live. Both places did not have a notary available like advertised online.
This UPS location was a breath of fresh air. Efficient, friendly, knowledgeable and accommodating for my handicap father who needed the notary service. Great customer service and staff makes a huge difference. The store was clean and organized. Vee was very helpful, patient and she provided a desk that was wheelchair accessible so my dad could sign his documents easily.”
“The staff helped me with Canadian citizenship photos, which is not a normal and standard thing to get done around town. Once everything was done, they did a great job helping me pack everything up and send. Thanks!”
“I absolutely love this place! You can tell they actually care about their customers and know what they’re doing. I’ve come here for everything from shipping packages to printing and notary services, and every single time the experience has been smooth and easy”
“Unnati Patel was very helpful. She assisted me in mailing packages to Ghana. When there was a hiccup in the process. Unnati was able to override the system and get my package processed to be shipped. She also was able to get me in a comfortable price range. Thanks again for the professionalism and speedy service”
“I have used this location and beyond the best for customer service . All these employees are exceptional with their willingness to go beyond to help all their customers. Thank you all!!AGrant”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“The employees at this store are so kind, I like coming here. The process is always a quick here. No hassle just speedy and gr8 customer service. Thanks Bhumit you were very accommodating. Keep up the good work”
“Reagan and Faulkner were very patient helped me fill out my money order. Their kindness knows no bounds. They greeted me at the door, accommodating all my needs for shipping, and even wished me well. Of all the ups stores I’ve been to. This is the best! Great work everyone.”
“I've been frequenting this Pak Mail location for years...not only because it's a convenient place to ship and have things printed, but mostly because of the staff. The people that work here are phenomenal! We're very lucky to have this Pak Mail in our community - highly recommend!”
“The guy who took my package did not look like he wished he was somewhere else, doing something else. He did not speak fast like he was trying to get by me and move onto the next person that needed help. He actually looked at me when he was talking to me. His choice of words did not sound like they came from a computer or that he had said it 1000 times already that day. It seemed like he was talking to me, not to a practice bot for Improving customer service skills.”
“The staff is always very courteous, professional and efficient. They also come up with solutions to things such as packaging questions and shipping questions that a consumer may have.”
“This is the best UPS store in town. The owner is so friendly and always taking care of the customers. They open on Sunday and sometime they waited for customers to things done on the same day. The price is also reasonable. This is your place for shopping, printing, and mailing. Highly recommended!”
“Intelligent Office Roswell is both aesthetically pleasing and practical. If you are looking for a space where the staff and team are responsive and professional look no further.”
“I recently had an Amazon return that ended up being much more complicated than it should have been. Grant and Cameron at the Market Blvd. UPS Store delivered outstanding customer service. Both were friendly, polite, and extremely helpful in resolving my issues.”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“Couldn’t have had a better experience! This location is impeccably clean! The staff are very professional and courteous. They are literally smiling sincerely and they seem to like to help. I highly recommend this location. Back home, I will use the same UPS store for this very reason. I will pass others and go to the store that I know I’m gonna have a good experience. They’re doing a great job over here so please head here for any of your shipping.”
“I stopped by UPS to ship a package and was fortunate to be helped by Amir. From the moment I walked in, he was welcoming, efficient, and genuinely kind. The store was busy, but he remained calm, professional, and made sure every customer received excellent service.
Amir helped me choose the best shipping option for my needs and had everything taken care of in just a few minutes. What impressed me most was his attention to detail and his willingness to make sure I felt confident that my package would arrive safely.
It’s refreshing to encounter someone who clearly cares about providing great customer service. Amir is a tremendous asset to this UPS location, and I’ll gladly return because of the positive experience he provided.”
“This is my favorite UPS store - 5 minutes from my house - easy access. But most important - my favorite customer service lady, Hazel, seems to always be there! Hazel is friendly, remembers my name, & she is knowledgable, fast, & efficient. Hazel is my go to person for my custom shipping needs when I sell fragile antiques.”
“I want to share my personal experience with this location. I had some issues with getting some assistance with a competitor and I walked in feeling really desperate and defeated. I met Raj and he really helped and provided exactly what was needed. They have made a believer in me and I will recommend to everyone. Thank you Raj! You made my day!!!?”
“I’ve been going to this UPS Store for all my printing needs, and Sarju has been great to work with. He always takes the time to help make sure everything turns out exactly how I need it. Great customer service!”
“There’s is a young lady blonde long hair, i did not get her name. This girl is the best employee ever, every time i go there she smiles and always has a great attitude. Today it was busy it happened that she was also training but this girl did not one second lost her positive attitude or didn’t stop being nice to her customers. Thank you for what you do.”
“The staff at my local store, 4315, has been patient with customers, knowledgeable on new and new-to-me products and all of my shipping questions, polite on the phone and efficient in the store.
I believe that my local store, 4315 , truly does embody the UPS motto of “customer first” and I have never been disappointed with the entirety of any of my experiences, including shipping and receiving.”
“This place is great for all my shipping, printing, packing, etc needs and it is close. I really enjoy speaking with the owner. She is a joy and very helpful. Will definitely make this my shipping spot from now on.”
“I would love to share my experience, which was helped by the staff named ALEX ??♥️ He was soooo sweet and super kind and was never reluctant to help customers over the phone! He had big patience and good understanding for non- native speakers and also very polite.
In fact, I was supposed to get one ice cooler from a person named HUNTER. The sender just sent me the prove shot that shows he seemed to send the my ice cooler but without tracking number. My family so far even went to in person several times to see whether it had been arrived but it was not there. So, instead, we just decided to check over the phone. Today Alex, even though I had no tracking number, he willingfully bothered checking all items he had there just under my name. Although it was not there AGAIN, I did appreciate his kind efforts very much. Alex is always considerate for customers and we love him. Thank you for your service?♥️ We will use this store with affection as always!”
“If you need anything handled at UPS, Vic is the man! He could run that whole store alone if they would let him. I’ve been in there over 15 times and each time is always faster than the last. He’s kind, efficient, and a hard worker! Very knowledgeable of anything and everything when it comes to what services UPS offers. Go see him and make those shipping hassles less of a hassle!”
“The reason why I would recommend this UPS store over the estimated 5700 stores…
Total Customer Experience
The amount of time dedication and focus for 7 shipments, 4 different locations and the urgency around getting the packages on the truck was honestly extraordinary.
I’ve been coming to this store for a few years, but this day was impactful for my wife and I. Repeat customer”
“Dudley and Vicky at the Ashford Dunwoody store are exceptional. I was very tired and in physical pain and I got confused about what I was supposed to do. They were both very very patient and kind and helpful. I always come to this UPS because the people here are always Knowledgeable and smart.”
“I recently worked with Victor from this Pak Mail location to sort out a DHL issue. Victor was willing to go above and beyond to work with me with DHL. I would not receive such positive outcome without his assistance. Thank you!”
“Submitted pictures for my grandmothers mailbox repair and received a quote right away for installment process. I called to make a payment and was quoted 1-7 business days weather permitting and to my surprise my mailbox was repaired in 2 days.”
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“Jay & Nimita are amazing! They are super helpful with all my designs. They do all my printing for my cutouts, to welcome signs, to props! They can help you with all your printing needs! Since I'm in the events industry, things could be last minute and they make it happen EVERY TIME! So grateful for these two! They're the best.”