Verizon is a leading provider of mobile, 5G home internet, and business solutions. Their store in Alpharetta offers a convenient one-stop-shop for all your telecommunication needs. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. While the service could have been better in some instances, the associates are generally described as friendly, efficient, and willing to go above and beyond. Korri, in particular, received praise for her exceptional customer service, staying late to ensure a customer's needs were fully met. For business customers, Verizon's Account Manager, Steven Carson, is commended for his accessibility, responsiveness, and dedication to addressing their needs. Overall, Verizon is viewed as a reliable and valued service provider, offering a range of convenient options to cater to the diverse needs of its customers.
JJ was amazing. Great customer service, helped me with everything I needed assistance with. Very patient with me. Highly recommend!
March 2026
Just switched to Verizon from ATT with Jj and Mark , great experience . Good deals!!!
March 2026
If JJ is the new one on the team I couldn’t tell. I have never been met in any store with the amount of enthusiasm and knowledge he had. Him and Button? (I think that was the name) were awesome. I may come back just to talk to them since I already signed up for the services because of them
