Von Maur is a high-end department store known for its excellent atmosphere, which includes live piano music and a very well-appointed seating area. The store is always clean and offers a wonderful shopping experience without messy or overcrowded racks. It features styles for all occasions, from casual to formal, and the selection is always great. While the regular items are described as really expensive, the sale stuff has good prices, with massive discounts on top quality, Uber class clothing at set times each week, making prices competitive with discount houses. The store's quality is considered spectacular and top notch. A key highlight is the very good customer service. Employees are consistently noted as being so kind, friendly, and helpful, willing to assist customers in finding whatever they need. This includes helping to pick out items for specific occasions, recommending products, and providing personalized service that makes the store a go-to destination. The experience is further enhanced by convenient amenities like enough changing rooms to avoid waits. Overall, Von Maur provides an amazing service experience where customers can find what they are looking for and more in a beautiful, classy environment.
Had to purchase a birthday gift for a client and from the minute I stepped into the store, I felt valued and appreciated. Got some much appreciated help and found a perfect gift, got it wrapped and found a card to go with it. Perfect. Refreshing experience.
March 2026
Such great service. My favorite place to shop. On my most recent visit Marion, Ginger, and Heather were exceptionally kind and went above and beyond to assist. Y'all are the best!
January 2026
We have a very upscale event coming up, and Walter was amazing. He helped my husband find the perfect suit for the occasion. He was patient and offered many valuable fashion tips. We would highly recommend their top-notch service, which truly customizes to the customer’s needs.
