Walgreens is a pharmacy and retail store that is often praised for its helpful and friendly staff, especially in the pharmacy and photo departments. Customers appreciate the quick, efficient, and responsive service when picking up prescriptions or handling photo-related inquiries. The team at Walgreens is committed to providing respectful and attentive customer service, with many reviews highlighting positive experiences with employees who listen actively and guide customers effectively. The staff also make efforts to ensure transactions, such as payments and printing services, are smooth and hassle-free. Customers have noted that the store can sometimes be understaffed, which may lead to longer waits, especially in busy times. Despite this, those who visit often find the employees at the drive-up window to be friendly and accommodating. The pharmacy team is recognized for their organization and thoroughness, particularly during COVID vaccination appointments, where they stayed on schedule and provided quick, efficient service. Additionally, the store maintains a focus on safety and order, addressing disruptive behavior seriously to ensure a safe environment for everyone. Managers and employees follow directions to keep the store organized and operational. Overall, Walgreens is seen as a place that values professionalism, genuine customer care, and community service. Customers are encouraged to consider multiple perspectives when reading reviews and to trust in the store’s commitment to providing top-notch service, especially during busy times.
The pharmacist is the worst. I've been to other locations around the area and they are fantastic. Particularly the one on Hickory Flat Hwy. I stood at the counter one time for 10 min as she was talking to a tech & she never turned around to help me. I walked out of the door. There's more but she's not worth my time!
February 2025
Pharmacist extremely rude. Customer service terrible. Went in to get a script filled. Was told they were extremely busy and it would be a couple of hours. 4 hours later still not ready. Did not tell me they closed at 6. Script was not filled before they closed.
March 2024
Rudest staff ever. Tried to do fedex return - never again
