This CVS location is known for its friendly and helpful staff who go above and beyond to assist customers. Employees like Dakota and Bruce are praised for their compassion, kindness, and willingness to help, even when it means going out of their way. Dakota, for example, checked for a needed medicine after hours and called a customer back about a package issue, showing great customer service. Bruce demonstrated exceptional care by noticing a potential allergy issue on a prescription and informing the customer, highlighting the pharmacy’s attentive staff. Many customers appreciate the better service compared to other CVS stores and note that the pharmacy staff is much improved. The store has a good overall service, with some wishing for larger holiday sections. Despite occasional closures of other branches, this CVS is trusted for its considerate staff and reliable service that often exceeds expectations.
The staff in Athens GA off Lexington Rd are TREMENDOUSLY AWESOME!
December 2024
The pharmacy staff is 100% better than the one on Hawthorne Avenue.The staff is much better too.I changed from Hawthorne Avenue to the CVS on Lexington Road because of the pharmacy.The CVS on Alps Road was great too before it closed down.
May 2024
Bruce in the pharmacy is Amazing! He was so compassionate and kind when the prescription our son needed had to be switched. Our doctor was unavailable and the receptionist did not want to help us. Bruce called them without me asking. There are not many people that will go above and beyond anymore!! THANK YOU!!