Kroger is a one-stop shop for thousands of quality food and household products, from fresh produce and meats to dairy and home goods. Reviews note it usually has good prices and good deals, with store brands that are not overpriced and taste better. The store is pretty big, though its layout can make it feel extremely crowded. While some of the staff are great and can make the whole experience amazing, other staff often look miserable. The selection is considered okay, but some find it does not have the selection of other locations. The shopping experience receives mixed feedback. The self-checkout is always crowded and often requires assistance when scanning vegetables. The pickup service kinda sucks, taking an hour to place an order and being very slow to bring it to the car. Furthermore, the corporate shopping games are called ridiculous, with complex coupon rules frustrating customers. Parking also reportedly sucks. Despite these issues, many prefer it to other chains, noting it is all they have in their area and that they can always find what they need, especially if they use a store card to get the perks of the discounts.
Good collection of organic and regular items. The staff at the payment section where you need to show ID for alcoholic beverages was very friendly and helpful.
July 2024
Convince great customer service what's not to like?
March 2024
Not bad for a Krogs but the parking sucks and it doesn't have the selection of Space Kroger in north Athens. It's all we have on the west side so deal with it.
