West Paces Ace Hardware is a local, community-focused store that provides personal service, quality products, and a convenient shopping experience as part of the helpful hardware neighborhood. The location has a phenomenal, kind, and very knowledgeable staff that go out of their way to greet and help customers, offering personal attention and guidance. They provide the best customer service anywhere, often going above and beyond, such as by remotely coordinating home visits for repairs or expertly assisting with online gift orders and wrapping. The service is a reminder of the old days of the corner hardware store, where staff find things for you, recommend products, give solid advice, and even perform small tasks like changing batteries. Customers can always get excellent service and good, solid products at a reasonable price. The store also offers a handyman service for installations and repairs. The team, including the owner, is committed to being "the Helpful Place," making helping customers the most important thing they do.
Front desk cashier young lady is a little dry in character. Zaria was her name. That was the reason for the 4 stars, otherwise I would have given 5 stars.
Great location, great store, great products as always from Ace!
September 2026
Came for the E. Newton 🤪 Such a huge selection.
July 2026
Thank you Owen and Justin for your help with my HDMI cord transaction. I appreciate shopping at a locally owned store. Your customer service is unmatched.
