FixIt Ace Hardware - Chastain is a fantastic hardware store that provides a great shopping experience for its customers. The staff is known for being helpful, patient, and friendly, with customers praising the assistance of specific employees like Junior and Miguel. The store is praised for its convenience, knowledgeable staff, and willingness to honor online pricing without any issues. Customers appreciate the seamless process of purchasing and assembling new products, as well as the store's ability to meet their specific needs, even when other hardware stores may not have the required items in stock. Overall, FixIt Ace Hardware - Chastain is a trusted and preferred destination for customers' hardware and home improvement needs.
Pete was extremely helpful in helping me with my purchase. He was knowledgeable, professional, and made the whole process easy from start to finish. I really appreciated his honesty and great customer service. I’d definitely recommend Ace Chastain and ask for Pete if you need assistance!
June 2026
The owner immediately corrected a pricing issue and gave me the correct product. Thank you for real customer service. I'll be back.
June 2026
I went into Ace today looking for what I thought would be an impossible to find screw. Five minutes later I left with the perfect screws for the project thanks to Pete. He was extremely helpful and professional. Kudos to him for his kindness and care.
