Associated Credit Union is highly praised for its exceptional customer service. Many reviewers express appreciation for the patience and kindness of the staff, especially during challenging situations. Customers report seamless experiences with banking processes, such as depositing checks and obtaining cashier’s checks. The team is described as helpful and supportive, making clients feel comfortable and valued, even if they are not members. Reviewers have been with the credit union for several years and prefer it over traditional banks due to the outstanding service they consistently receive. The location, although a bit difficult to reach, is noted for its convenience to customers' workplaces. Overall, Associated Credit Union is recognized as a reliable and friendly financial institution that prioritizes customer satisfaction.
I'm not a member, but I used this branch for shared banking. I ran into some issues, but they were extremely helpful, patient, and kind.
January 2024
I have been going to the location in Decatur ga it is a pleasure to get the best customer service too thanks ? for the best customer service support everything thanks ? so much
March 2023
What can I say. My credit union. Don't go there often, but I love it. Started out using the VA branch. As I said at the beginning,MY Credit union.