Brooks Brothers, America’s oldest retailer, has been crafting classic American sportswear and tailored clothing for over 200 years. Renowned for its iconic Oxford Cloth Button-Down shirt and high-quality suits, dress shirts, and chinos, the brand is dedicated to delivering an exceptional shopping experience both online and in-store. Customers consistently praise the outstanding customer service at Brooks Brothers, particularly at the Perimeter Mall location. Staff members, like Skip and Paula, are noted for being personable, attentive, and knowledgeable. They provide thoughtful recommendations and take the time to answer questions, ensuring a seamless and enjoyable shopping experience. Reviews highlight the professionalism and warmth of the employees, making every visit feel special. While the clothing is considered expensive, customers feel the quality justifies the price, with many expressing satisfaction with their purchases, from suits to sweaters. Overall, Brooks Brothers is highly recommended for those seeking high-quality products paired with unmatched service.
Excellent experience all around. Mr. Skip, Charles, Lorenzo, Ms. Ceci and staff members here are attentive, thorough, and professional. They provided stellar service and facilitated a very pleasant experience for me during my first suit purchase. Looking forward to returning in the future!
January 2026
Very friendly, helpful staff and quality clothing (a hard combination to find these days!).
September 2025
Skip is the man! Great service with Brooks Brothers as always, but today, Skip made the visit that much more enjoyable. Thank you!