Chase Bank
Chase Bank,
BanksHours:
1598 Piedmont Ave NE, Atlanta GA 30324 Hours
About Chase Bank
Chase Bank provides exceptional customer service, with staff described as super friendly, helpful, patient, knowledgeable, and professional. Customers report never having a bad experience, feeling welcome and confident, and not feeling rushed even near closing time. The staff promptly addresses and resolves concerns. Specific employees are noted for going above and beyond, showing thoughtful advocacy and creative problem solving. They assist with a variety of needs, including paying off old accounts, opening new personal and business accounts, migrating business accounts, and applying for credit cards. They patiently help customers through necessary steps and myriad issues, calling multiple departments on their behalf and persistently searching for solutions. The service is incredible, making for a great experience all the way around.
Most Recent Reviews
April 2025
Exceptional customer service. I came in with an issue close to 5pm. I didn't feel rushed or dismissed at all even though it was almost closing time. My concerns were promptly addressed and resolved
March 2025
The staff here are always super friendly and helpful. I run a small business across the street and they are my go to bank! Never a bad experience when I have to stop in!
February 2025
Derrick Hector assisted me on the steps I had to make in order to pay off an old account from 2012.
Very patience with me while I made the necessary step I had to make in order for him to help me. Anyway we got the job done. I was able to pay off my old debt and open a new account. Thank you so much Derrick Hector.
More Comments(30)
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