There is always a long wait, no matter what time of the day, the management is aware but choose not to take proper action, they could see on pick times move staff to expedite orders, there are options if they only choose to execute it.
July 2021
The hours posted on door are incorrect. Don't look for anyone to help all those people aren't really there.
May 2021
Delivery is ok, in store pickup is slow and needs improvement.
AN INDUSTRY LEADER | For almost 40 years, KSI Auto Parts has been an industry leader for quality replacement auto body parts, with a reputation for superior customer service. Customers agree that what makes KSI stand out and rise above the competition is their dedication to their customers’ satisfaction. Unlike others within their industry, KSI is more than just a supplier; they're a partner. They have a vested interest in their customers' growth and work with them on a personal level. KSI is also a proud member of many distinguished industry associations, including the Auto Body Parts Association (ABPA), the Certified Automotive Parts Association (CAPA), and many other local associations that are committed to excellence in the industry.