First Citizens Bank is known for excellent customer service where staff go beyond to help. It offers a small community bank feel with national bank services. Employees know customers by name and handle all needs quickly and efficiently. It is highly recommended as the best bank for both personal and commercial banking, with many customers stating they will never bank anywhere else. It is always a pleasure doing business at this bank.
Adriana and Dontavius went beyond their way to help me ! And as always excellent customer service!! Highly recommend this bank
May 2023
Best bank for both personal and commercial banking. Small community bank feel with national bank services. All the employees know who I am when I go in and most of them know my name. Will never bank anywhere else.
November 2022
Staff is great. Knows me by name, handles all my needs quickly and efficiently. The location closest to me (Sandy Springs) was closed so it was a nice surprise to find the staff from that location now at this one. Always a pleasure doing business here.
