Chase Bank has received positive feedback for its convenient locations and helpful services. The Dunwoody Village branch is praised for excellent service, particularly for business banking. Customers appreciate the branch on Chamblee Dunwoody Road for its accessibility, parking, and efficient service. Many enjoy the drive-through ATM, noting minimal wait times and easy access. However, some customers express frustration with issues related to Chase's back office and corporate support, citing unresolved errors. Overall, Chase Bank offers a good experience at certain locations, while also having room for improvement in customer service at the corporate level.
Mellisa V was truly amazing! Opened my first business account and she made my experience and understanding great! Best bank I’ve ever visited!
April 2026
I took my daughter to open the high school student account today and Melissa V was MORE than helpful. She was extremely knowledgeable with opening the account. She answered all of our questions. She’s very professional and kind! Highly recommend this branch! Thank you!
April 2026
Great experience - they greeted me at the door and helped me with opening an account. They had a notary available for free too.
