Metro by T-Mobile at 3752 Cascade Rd Sw Ste 110 offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The store features friendly and knowledgeable staff who are eager to assist customers with their phone needs. Many reviews highlight the attentive and helpful service provided by employees like Jessie and Jasmine, with customers expressing high satisfaction and recommending their assistance. Some visitors mentioned issues with staff preparedness and bilingual support, but praise was given to the technicians from Panama for their effective work in repairing phones. Customers appreciate the willingness of staff to solve problems and provide guidance, even traveling from distant areas to visit this location. Overall, the store is recognized for its good customer service, helpful staff, and quality products, making it a dependable place for prepaid plans and mobile devices.
Cracked cell.. need change over. Good customer service helpful to get active
December 2023
I recently got a free tablet when I got a new phone using my upgrade, the customer service was very nice and helpful, I'm glad I decided to come to this location, I recommend this Metro store to everyone
October 2023
Very helpful especially Giovanni he got my phone up and running how it was suppose to I recommend this place
